Amazon Compliance & ASIN Reinstatement Service

What Amazon ASIN Reinstatement Service Includes

Your listing got suspended. Or worse, your entire account. Revenue stops. Inventory sits in FBA. Every day you’re down costs real money.

You need an amazon asin reinstatement service that moves fast. Not a generic template appeal. Not a “submit and hope” approach. A team that knows exactly what Amazon wants to see and how to present it.

At Altus Commerce, we’ve handled hundreds of reinstatement cases. ASIN suspensions. Account deactivations. IP complaints. Inauthentic claims. Restricted product rejections. We know what each violation type requires because we’ve resolved them before.

Here’s how reinstatement actually works:

Every suspension has a root cause. Amazon tells you the violation type but rarely tells you specifically what triggered it. Our job is to figure that out. We pull your account data, review the ASIN history, check your documentation, and identify exactly what happened and why.

Then we write a Plan of Action that addresses three things Amazon always wants to see. Root cause. What specifically went wrong. Corrective action. What you’ve already done to fix it. Preventive measures. What systems you’ve put in place so it doesn’t happen again.

Generic POAs fail. Amazon’s review team reads thousands of them. They can spot a template in seconds. Our POAs are specific to your situation with real details, real documentation, and real process changes.

If your listing or account is down right now, call us immediately. We start working on your case within 24 hours.

Who This Is For

Compliance and reinstatement services are for brands dealing with active suspensions or brands that want to prevent them.

You need reinstatement if:

• Your ASIN was suspended and you can’t get it back
• Your account was deactivated and revenue has stopped
• You received an IP complaint and don’t know how to respond
• You filed an appeal and it was denied
• You sell regulated products and keep getting rejected for compliance documentation

You need compliance monitoring if:

• You sell in categories with frequent policy changes (supplements, topicals, pesticides, electronics)
• You’ve been suspended before and can’t afford it happening again
• You’re launching new ASINs in restricted categories
• You want someone watching policy changes so you don’t get surprised

This isn’t for you if:

• Your listing was suppressed for a detail page error. That’s an account management issue, not a compliance issue.
• You need help with chargebacks on Vendor Central. Our Vendor Central service handles that.

How We Work

Emergency reinstatement follows an aggressive timeline.

Day 1: Case intake. You share your suspension notice, ASIN history, and any previous appeals. We review everything and identify the root cause. Same-day turnaround on initial assessment.

Day 2-3: Documentation and POA. We write the Plan of Action. If you need compliance documentation (Safety Data Sheets, Certificates of Analysis, EPA registrations), we tell you exactly what to get and how to format it. We draft invoices and supply chain documentation if required.

Day 3-5: Submission and monitoring. We submit the appeal through the proper channel. We monitor for Amazon’s response. If they ask follow-up questions, we respond within hours.

If denied: Escalation. We rewrite based on Amazon’s feedback and escalate through alternative channels. We don’t give up after one denial.

Ongoing compliance monitoring is a monthly service.

We review your catalog for policy risks quarterly. We track Amazon policy updates weekly. When a new policy affects your products, we alert you with specific action steps before enforcement begins. We prepare documentation proactively so you’re ready if a violation occurs.

What we monitor: Product compliance requirements for your category. Listing policy changes that affect your detail pages. Intellectual property claim patterns. Restricted product list updates. Performance metric thresholds that trigger account-level warnings.

What you get: Monthly compliance reports. Immediate alerts when a policy change affects your catalog. Quarterly documentation audits to make sure your files are current and formatted correctly. Peace of mind that someone is watching for problems before they become suspensions.

Why Brands Choose Altus Commerce for Compliance

Failed appeals make things worse. Every denied appeal goes on your record. The wrong language in a POA can close doors that were open. This isn’t something to DIY or hand to your general VA.

We’re different because:

• We’ve resolved hundreds of suspension cases across every major violation type. IP complaints, inauthentic claims, restricted product issues, hazmat violations. We know the playbook for each.
• We write custom POAs with real specifics. No templates. No generic language. Every appeal references your actual situation, your actual documentation, and your actual process changes.
• We handle the documentation side. Most sellers fail because they submit the wrong docs in the wrong format. We know exactly what Amazon’s compliance team needs to see for SDS, COA, EPA, and other regulated product documentation.
• We’ve recovered accounts that sellers and other agencies gave up on. Check our suspension recovery case study and our regulated product reinstatement case study.

Whether you’re dealing with a single suspended ASIN or a full account deactivation, the stakes are too high for trial and error. Every failed appeal makes the next one harder. Every day offline costs you sales, ranking, and momentum that takes weeks to rebuild. We’ve seen brands lose $10,000 to $50,000 per week during suspensions. Fast, expert response isn’t optional.

Don’t waste time with template appeals. Get expert help now.